Stories Tagged: customer experience

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Genesys Cloud CX Upgraded to IRAP PROTECTED Level for Enhanced Security

In a recent announcement, Genesys revealed that its Genesys Cloud CX platform has undergone an... (1 revisions)

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The Fusion of Tattoos and Neon Signs: Enhancing the Studio Experience in Auckland, NZ

In the world of tattoo parlors, the use of tattoo neon signs is becoming increasingly popular.... (3 revisions)

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Actifai's AI Solutions Enhance Valley Fiber's Customer Experience in Manitoba

China FIBERTalk 2024, co-hosted by the Fiber Network Council APAC (FNCA) and Yangtze Optical... (13 revisions)

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ServiceNow Launches AI Solution for Skills, Learning, and Growth, Revolutionizing Workforce Development

ServiceNow is making significant strides in infusing AI throughout its company, with over 25... (14 revisions)

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The key role of product taxonomy in AI-driven retail strategies: Unlocking AI's value and moving from POC to real-world impact

As artificial intelligence (AI) continues to advance, organizations are looking for ways to... (20 revisions)

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American Airlines Implements Audible Signals to Combat Line Cutting

On September 29, 2024, Gary Leff boarded an American Airlines flight from Austin to Dallas,... (38 revisions)

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DOJ Launches Access DOJ Initiative to Improve Customer Experience

The tension between pro-life activists and the Biden administration continues as the Department... (65 revisions)